Support
Create, assign, track and close IT support tickets with clear ownership and history.
IT180 is a complete IT Management Software platform developed by Proxy Serve to bring support, assets, licenses, employee workflows, maintenance and management intelligence into one connected environment.
When requests are spread across email, calls, messaging apps and spreadsheets, important information can be missed. Asset ownership becomes difficult to verify and recurring costs are harder to understand.
IT180 creates a structured digital process so employees, HR, IT teams and management can work from the same operational picture.
The platform is organized around the complete IT lifecycle and the people who interact with it.
Create, assign, track and close IT support tickets with clear ownership and history.
Track hardware and IT equipment from purchase through allocation, maintenance and retirement.
Maintain records for software, subscriptions, licenses and business services.
Connect HR onboarding and exit requirements with IT actions and asset accountability.
Give management a clear view of tickets, costs, purchases, services and trends.
Keep employees, IT teams and management connected through the mobile experience.
Proxy Serve is a product-based technology company focused on creating practical software solutions. IT180 is designed around real IT workflows rather than isolated features.
The product can evolve with organizational requirements, helping teams move from manual processes toward structured digital operations.
Meet Proxy Serve →