Quick answers about IT180, its capabilities and how it can fit into your organization's IT operations.
IT180 is a complete IT Management Software platform developed by Proxy Serve for ticketing, asset management, software and service tracking, employee workflows, maintenance and management analytics.
Yes. The platform is designed so employees can raise IT support requests and follow the progress of those requests.
Yes. HR can raise an IT asset allocation request for a new joinee and the IT team can act on the request.
Yes. IT180 is designed to track software and services such as Google, Zoho, antivirus, Windows, ERP and CRM licenses.
Yes. Maintenance and repair information can be associated with IT assets so organizations can understand the ongoing cost of ownership.
Yes. A structured process can be followed during resignation to help verify assigned assets and complete IT clearance activities.
Yes. The management experience includes views for tickets, costs, repeated requests, assets purchased, services purchased and graphical analysis by time period.
Yes. The planned mobile experience supports employee, IT team and management use cases.
The product can be structured around the organization's departments, users and operational workflows. Specific customization and implementation scope can be discussed during a product consultation.
Use the Request Demo page to schedule a product discussion and see how IT180 can fit your organization's requirements.