Employee Portal
Raise support tickets, attach information, track requests and view relevant IT asset information without relying on informal follow-ups.
IT180 connects employees, IT teams, HR and management through purpose-built modules that work together as one platform.
Different users need different views. IT180 gives each role the tools it needs while keeping the underlying workflow connected.
Raise support tickets, attach information, track requests and view relevant IT asset information without relying on informal follow-ups.
Manage ticket queues, assignments, priorities, updates, resolutions and closures from one operational workspace.
Register, allocate, transfer, maintain and retire IT assets while preserving complete history.
Track licenses, subscriptions, vendors, purchase details and renewal information for business-critical services.
Create structured requests for new employees, asset allocation, transfers and other IT requirements.
Follow a consistent process for asset recovery, access removal and IT clearance during employee resignation.
Review operational KPIs, IT costs, purchases, repeated issues and graphical trends.
Keep employees, IT administrators and management connected to important IT activities while away from the desktop.
IT180 can structure access around user responsibilities so employees, IT engineers, HR users and management can work with relevant information without unnecessary complexity.
Discuss Your Workflow